SHIPPING & RETURNS
When will my coffee be roasted and shipped?
Here at Mother Tongue we roast coffee 5 days a week: Monday - Friday. Orders received by 12pm PST will be roasted and shipped the following day.
Our roasting and fulfillment schedule is subject to change on holidays and on occasions when shipping services are otherwise unavailable.
We ship via the United States Postal Service. Orders typically arrive in 1- 5 business days, depending on distance from Oakland. A tracking number will be provided via email that you can use for reference.
Sometimes packages go missing while en route to their destination. Please email firstname.lastname@example.org with your order number so we can find your order.
Do you accept returns?
Unfortunately we cannot accept any returns for roasted coffee because we roast fresh for every order. Non-perishable items will be received in a case by case basis.
All subscriptions may be canceled at any time.
If you have any questions about your order, please email email@example.com